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Free for two years for people living with a rare condition in the UK
Logo for Mirror by Aide Health

Remember everything from your rare disease appointments

Living with a rare condition often means many appointments, many specialists and a great deal of information to carry between them. Mirror listens during your in-person consultations and turns them into accurate, readable notes for you, your family and your carers.

Rare disease appointments carry more information than anyone can hold

Up to 80% of the medical information a healthcare professional gives you is forgotten immediately.1 For people living with a rare condition, the cost of that is higher. Appointments are dense with unfamiliar terminology. Care is often split between a specialist centre and a local team. And you are frequently the only person in the room who has been present for all of it.

Mirror by Aide Health gives you an accurate record, so the burden of remembering does not fall on you.

How Mirror helps

Carry your history between clinicians
Your specialist centre and your GP may never speak directly. Mirror gives you a clear written summary of each appointment that you can bring to the next one.
Stop retelling your story from memory
When you see a new consultant, a locum or an out-of-hours team, you have the details in front of you rather than reconstructing them under pressure.
Ask about anything you didn’t understand
If a term or a treatment decision was not clear at the time, you can ask Mirror about your own consultation afterwards and get a plain-English explanation.
Share with the people who support you
Send a summary to a partner, parent, adult child or carer who could not attend. They see exactly what was said, not a version filtered through a difficult day.

How Mirror works

Simple, private note taking for every appointment in your care.

Mirror listens to you and your healthcare professional in any face-to-face setting.

Mirror then creates a plain-English summary which you can refer back to any time.

Mirror doesn’t just transcribe. You can ask Mirror questions about your consultation.

Share your consultation summary with family members, carers or other clinicians.

Mirror provides clinically-verified content from Aide to help you understand relevant topics.

Mirror listens to you and your healthcare professional in any face-to-face setting.

Mirror then creates a plain-English summary which you can refer back to any time.

Mirror doesn’t just transcribe. You can ask Mirror questions about your consultation.

Share your consultation summary with family members, carers or other clinicians.

How to get Mirror free for two years

Step 1
Download the app using the buttons below.
Your two free years will be applied automatically.
Step 2
If you have already downloaded Mirror from the App Store or Google Play, or you were not shown an activation screen, open the app, go to your profile, select ‘Enter activation key’ and enter:
X
X
X
X
X
X
Step 3
Use Mirror in your next appointment.
Tell your clinician you are using it to help you remember what is discussed.
Perhaps something like:
“Would it be okay if I recorded this? I sometimes forget details afterwards, and I want to make sure I can follow your advice properly at home.”

For every appointment that matters

Mirror can be used anywhere your healthcare happens. If you have an in-person consultation, Mirror helps you remember the small details to the big moments.

Get started with Mirror

I could just focus on talking with my consultant without stressing about missing anything, because I knew the app was recording it all. It helped me relax and actually listen. Afterwards, I got a really clear summary with headings like my concerns, diagnosis and prognosis. If there was a medical term I didn’t get, I could just ask Mirror and it explained it – that was such a relief. It honestly felt like having support in my pocket. And after the appointment, I didn’t have to keep going over everything again and again with family and friends. I could just share the summary of key points.”

Read Janette’s story

Privacy, safety and security

Class I UK Medical Device

Mirror is registered as a Class I medical device with the UK regulator and meets the legal safety, performance and quality requirements for medical technologies.

No stored audio

Consultations are processed by our AI as soon as they finish. Once transcribed and a summary has been created, the audio file is deleted immediately.

Your data is safe

Aide Health is independently assessed and meets the highest standards of data and cybersecurity. We never sell or share your personal data with any third party.

Trusted health innovation

Aide Health has been backed by the National Institute of Health and Care Research and Innovate UK. We have also been serving the NHS for over three years.

ISO 27001 certified

Aide Health is certified to ISO 27001 and our controls, processes, and governance are independently audited to ensure the confidentiality and integrity of the data we manage.

Clinically aligned

Mirror is built for the patient first, but developed alongside some of the leading clinicians in the UK to help promote shared decision-making.

Frequently asked questions

Who can get Mirror free for two years?
What counts as a rare condition?
Does Alexion see my appointments?
What happens after two years?
Can my carer or family member use Mirror on my behalf?
Will my clinician mind?
Is my personal information secure?
Why is this needed?
What is Aide Health?

I found Mirror surprisingly unobtrusive. I quickly forgot it was running in the background, which allowed me to stay present in the conversation without worrying about taking notes. What stood out most was the sense of reassurance Mirror provided. It turned what could have been a stressful, detail-heavy appointment into an organised and manageable record, and that’s empowering. For someone with dyslexia, that clarity made a tangible difference. It made me feel more in control of my own healthcare experience.

Aurora, post-operative patient

References

  1. Kessels RPC. Patients’ memory for medical information. J R Soc Med. 2003;96(5):219–222.
  2. Mercadante AR, Lee S, Uh K, et al. Impact of adherence goal awareness intervention on PDC in various settings: Does awareness help modify medication-taking behavior? Explor Res Clin Soc Pharm. 2021;4:100072.
  3. Howick J, Bennett‑Weston A, Solomon J, Nockels K, Bostock J, Keshtkar L. How does communication affect patient safety? Protocol for a systematic review and logic model. BMJ Open. 2024;14(5):e085312.

Start with your next appointment

Mirror is available now in the UK, free for two years for people living with a rare condition.

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Mirror for Android is coming soon

We’re working as quickly as we can to make Mirror available to Android users. Complete the form below and you’ll be the first to hear when it’s ready.
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